The question came from out of the blue. It's a type that I tend to be very careful answering. It goes like this, "What can you tell me about (name of person)?" This time the query came from a trusted friend, but I still replied carefully. I paused for what seemed like hours, but really probably was only 5 seconds, to collect my thoughts.
You see, the person, in question, we'll call her Suzy, was demonstrating that she is all "show." She had signed up for several committees but had never gone to a meeting. Recently literally at the last hour, she asked if there was any way she could help. Good intention, but bad placement.
When I teach the referral-based sales course, we talk about finding out what goals and accomplishments people have. Obviously, if we know their goals we can help them to reach them. Even more important is to notice if their goals and accomplishments in line with each other. If there are lots of goals and fewer accomplishments, or ones that are not in line with the goals, then that particular person (Suzy) has Big Hat Syndrome. Oh, you haven't heard of that? It means, big cowboy hat, but no cows!I caution everyone to really look at their time before they sign up for anything that is related to community service. Not being active in the community can be detrimental, but being half active is even worse!























