Sunday, March 26, 2017

It's Just Policy!

One of the best parts of meeting new people is that they always seem to have something to share that is valuable to me.  It is sometimes a name of someone, an event that I might like to go to or even a recipe!  But recently I got a phrase!

I met with Andrea Henning, an attorney here in the Toledo, OH area.  I was chatting about my frustration of people registering for my classes and then bowing out at the last minute.  (I'm sure that never happens to any of you!)  I shared that because of this issue, that I was going to again begin charging people when they sign up (we have a monthly payment plan) so that there is ownership and commitment on their part.  I hate to do it, but I have to!

Andi gave me a phrase that she uses when she lets a prospect know of her up front retainer, She says, "It's not me, it's the policy!" (Andi is a sole practitioner!)  I love it.  She laughs and says, "You'd be surprised of all the policies that I can come up with."

Thanks, Andi.  You helped me so much!

What policies have you invited that I might borrow?