It's Just Policy!

One of the best parts of meeting new people is that they always seem to have something to share that is valuable to me.  It is sometimes a name of someone, an event that I might like to go to or even a recipe!  But recently I got a phrase!

I met with Andrea Henning, an attorney here in the Toledo, OH area.  I was chatting about my frustration of people registering for my classes and then bowing out at the last minute.  (I'm sure that never happens to any of you!)  I shared that because of this issue, that I was going to again begin charging people when they sign up (we have a monthly payment plan) so that there is ownership and commitment on their part.  I hate to do it, but I have to!

Andi gave me a phrase that she uses when she lets a prospect know of her up front retainer, She says, "It's not me, it's the policy!" (Andi is a sole practitioner!)  I love it.  She laughs and says, "You'd be surprised of all the policies that I can come up with."

Thanks, Andi.  You helped me so much!

What policies have you invited that I might borrow?