One of the best parts of meeting new people is that they always seem to have something to share that is valuable to me. It is sometimes a name of someone, an event that I might like to go to or even a recipe! But recently I got a phrase!
I met with Andrea Henning, an attorney here in the Toledo, OH area. I was chatting about my frustration of people registering for my classes and then bowing out at the last minute. (I'm sure that never happens to any of you!) I shared that because of this issue, that I was going to again begin charging people when they sign up (we have a monthly payment plan) so that there is ownership and commitment on their part. I hate to do it, but I have to!
Andi gave me a phrase that she uses when she lets a prospect know of her up front retainer, She says, "It's not me, it's the policy!" (Andi is a sole practitioner!) I love it. She laughs and says, "You'd be surprised of all the policies that I can come up with."
Thanks, Andi. You helped me so much!
What policies have you invited that I might borrow?