Tuesday, October 04, 2016
Don's October Book Report is all about Trust!
Ever ready with a new book for us to read, Don Kardux's recommendation this month looks like a great read! And it takes on the topic of trust which is integral to all that we hope to accomplish in CN!
Don shares, "Rob Falke, president of The National Comfort Institute (NCI), based in Cleveland, and my dear friend and client for over twenty-two years recommended that our team read and review this book.
Stephen M.R. Covey is the son of Stephen M. Covey of 'Seven Habits Of Highly Effective People' fame, and the great grandson of Stephen Mack Covey and the father of Stephen Covey.
Do you see a pattern here? I do and it is in patterns.
'The Speed of Trust' reveals patterns of behavior which when discovered and more importantly applied can 'Change Everything' for the better.
The 'Speed' refers to the truth that when people 'Trust' each other, good outcomes take less time than when there is less trust.
Some believe you have trust or you don't.
Covey says, "We can increase trust - much faster than we might think - and in doing so will have a huge impact, both in the quality of our lives and in the results we are able to achieve."
He divides trust into five waves.
They are: Self, Relationship, Organizational, Market, and Social trust.
Sounds kind of dry doesn't it.
But it isn't.
This book is filled with great experiences.
Some are from the author and many more are pulled from others.
All focus on a visual metaphor introduced on page fifty-seven.
A complete tree has parts that are the four cores of credibility which are essential to trust.
Core 1 - Integrity - Are you Congruent? - The roots.
Core 2- Intent- What's your agenda?- The trunk .
Core 3- Capabilities - Are you Relevant?- The branches.
Core 4- Results - What's your track record? - The fruit produced.
The second wave of trust, Relationship, clarifies thirteen behaviors, which when understood and used can strengthen and even repair broken trust.
A most hopeful revelation happens on page three hundred. 'Restoring Trust When It Has Been Lost'.
Stephen writes, "As I said in Chapter 1, the ideas that trust cannot be restored once it is lost is a myth. Though it may be difficult, in most cases, lost trust can be restored - and often even enhanced."
Like his Father and Great Grandfather before him Stephen M.R. Covey presents a practical way to make things better.
If you believe that you or a group you belong to has trust issues, this book can be illuminating and helpful.