Here is Don's report:
Roy Hauser is a good friend and a client of Business
Navigators for a little more than two years. Roy and his son Josh have created
a culture for Hauser Air in Westchester, Ohio that is outstanding and one of
many reasons they were chosen to receive the Consumers Choice award for 2014 as
the best HVAC company in Cincinnati.
So, when Roy recommended I read "It's My Company
Too!" I didn't hesitate.
I'm glad I did.
Currently, we use five books to help management teams
improve their skills.
"The Managers Coaching Handbook" reviewed in
February of 2013.
"The Five Dysfunctions of a Team" reviewed in April of 2014.
"First Break All The Rules " reviewed in April of
2015.
"Now, Discover Your Strengths" reviewed in May
2015.
"Good To Great" not reviewed.
I'm strongly considering adding "It's My Company
Too!" as the sixth tool to help managers and companies become better.
It's that good.
The authors, Kenneth R. Thompson, Ramon L. Benedetto ,
Thomas J. Walter and Molly Meyer have created a capstone for many of the ideas
identified in the preceding five books.
Like Jim Collins, who wrote, "Good To Great" the
authors selected eight companies to analyze.
Each company represents
an approach to culture which
results not only in employees (Team Members) to be 'engaged' but the next step wonderfully 'entangled' in
the company culture.
The following diagram is a great summary of the divisions of
the book but also of the approach. The eight pieces of the puzzle which
comprise the perimeter are held together by the center piece which is the final
chapter in this excellent book
It's my habit when I read a great book to put asterisks at
the top corners of pages that have underlined or circled content.
Those are my "AHA'S" , moments of intense
revelations.
In "It's My Company Too!" I've identified 57 pages, many with multiple
AHA'S.
There are too many to summarize.
Your really need to read this book.
The following is from the introduction.
Steven caught the
mistake, then turned to the offender and yelled, "Hey, stupid, I told you
to put that in the Indiana truck. What is the matter with you? How dumb can you
be?" An immediate hush fell over the warehouse . Hugo Rios-Tellez a young,
full-time culinary worker, overheard the outburst. Silently, he left what he
was doing and approached the supervisor. "Hey, Steven, number two," was all he said as he pointed to a poster on
the wall and directed the supervisor's attention to the list of company values.
Steven turned and looked at the placard hanging just above the freezers, where
he would find "Number Two: Treat all with respect."
Staring at Hugo,
Steven took a second to regain his composure, realizing he had just violated
the company values, something he knows was wrong. In response, he sought out
the novice and immediately apologized for his outburst. What those present
didn't know was that Tom Walter, Tasty Catering's CEO was in the rear of the
warehouse and had witnessed the entire episode. He silently caught up to Hugo
and shook his hand placing a $20 bill in it as he said, "Thank you,
Hugo." Hugo looked down at his hand then back at Tom. He handed the bill
back and said, "Thomas, it's my
company too."
